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  • Mental Health and the Benefit System – A Call for Change

    Mental health is a growing problem across the private and public sectors. 1 in 4 people in the UK experience a mental health problem each year.

    Because mental health issues leave many people either unable to work or with additional costs and expenses to pay, they often rely on claiming benefits. 

    However, clients with mental health issues seen by North Tyneside Citizens Advice are often finding that dealing with the benefits system: 

    • Makes their mental health worse 
    • Presents administrative problems they are unable to deal with 

    In Mental Health and the Benefits System – A Call for Change we’re calling for the following changes in order to make the benefits system fairer for people with mental health issues:

    • Offer Alternatives to Digital Claims where appropriate   
    • Abolish the 5-Week Waiting Period  
    • Greater Payment Flexibility for those who need it 
    • Better Decision-Making and Support on Work Capability and PIP Assessments 
    • Restoration of lost Disability Elements and Premiums 
    • Overpayments from Official Error to no longer be recoverable 
    • Early Intervention Advice being made a priority 

    Full report: Mental Health and the Benefits System – A Call for Change

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      • 73% of people in North Tyneside targeted by scammers as the cost-of-living crisis bites
        73% of people in North Tyneside have been targeted by a scammer so far this year as the cost-of-living crisis takes hold, new research by North Tyneside Citizens Advice has found. Of those people targeted by a scam, the top five most common types of scams ...
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      • 73% of people in North Tyneside targeted by scammers as the cost-of-living crisis bites 13th June 2022
      • “Now it is about people not being able to afford the essentials” – Listen to us on World at One 26th May 2022
      • Local charity urges more support as cost-of-living crisis mounts in North Tyneside 14th March 2022
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North Tyneside Citizens Advice is a registered charity, number 1154666 | Registered Office: Camden House, Camden Street, North Shields, NE30 1ND | Registered in England, number 07949964 | We are authorised and regulated by the Financial Conduct Authority FRN617687 | Web design by Moocow Media
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