North TynesideNorth Tyneside
Our adviceline is open between 9am & 5pm, Monday to Friday: 0300 3309 047
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MAIN MENU MAIN MENU
  • Home
  • Get Advice
    • Call Us
    • Visit Us
    • Online/Self-Help
    • Email Us for a Ringback
    • Pension Wise
    • Help to Claim Universal Credit
    • Partner Referral Form
  • Volunteer
    • Volunteer at North Tyneside Citizen advice
    • Jobs
    • Membership Sign-Up
    • Make a Donation
    • Leave a Gift
  • Our Clients
  • About Us
    • Our Staff
    • Our Impact
    • Financials and Funding
    • NTCA Future Service Delivery – April 2022 Onwards
  • News & Campaigns
  • Contact Us
  • Call Us

    For help claiming Universal Credit, call Help to Claim on 0800 144 8 444 

    Our dedicated Help to Claim service can support you in the early stages of your Universal Credit claim, from the application through to your first payment.

    For any other issues, call our Adviceline for free on: 0300 3309 047

    Open Monday to Friday 09:00 – 17:00

    Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0800 3309 047

    You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

    What we do for you

    You will speak to one of our advisers for a short interview, where they will explore your problem and assess what your advice needs are. If you need further help we may book you an appointment or refer you to a specialist.

    How we help

    Our Advisers will research your options, and look at possible outcomes of different courses of action so we can help you to make informed decisions. We use up-to-date information in order to give you the best and most accurate advice.

    Our staff and volunteers are trained and able to assist you on most issues including:

    • Debt
    • Welfare Benefits
    • Housing
    • Employment
    • Family and personal matters
    • Taxes
    • Consumer issues
    • Money and Credit
    • Healthcare
    • Education
    • Immigration and nationality
    • Get Advice

      • Call Us
      • Email Us for a Ringback
      • Online/Self-Help
      • Pension Wise
      • Visit Us
      • Help to Claim Universal Credit
  • Get Advice

    • Call Us
    • Visit Us
    • Online/Self-Help
    • Email Us for a Ringback
    • Pension Wise
    • Help to Claim Universal Credit
    • Partner Referral Form
  • Get Involved

    • Volunteering in North Tyneside
    • Leave a Gift
    • Donate
    • Membership Sign-Up
  • CAB in Action

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    • What Our Clients Say

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North Tyneside Citizens Advice is a registered charity, number 1154666 | Registered Office: Camden House, Camden Street, North Shields, NE30 1ND | Registered in England, number 07949964 | We are authorised and regulated by the Financial Conduct Authority FRN617687 | Web design by Moocow Media
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