North TynesideNorth Tyneside
Our adviceline is open between 9am & 5pm, Monday to Friday: 0300 3309 047
  • Home
  • Get Advice
    • Call Us
    • Visit Us
    • Online/Self-Help
    • Email Us for a Ringback
    • Pension Wise
    • Help to Claim Universal Credit
    • Partner Referral Form
  • Volunteer
    • Volunteer
    • Jobs
    • Membership Sign-Up
    • Make a Donation
    • Leave a Gift
  • Our Clients
  • About Us
    • Our Staff
    • Our Impact
    • Financials and Funding
  • News & Campaigns
  • Contact Us
MAIN MENU MAIN MENU
  • Home
  • Get Advice
    • Call Us
    • Visit Us
    • Online/Self-Help
    • Email Us for a Ringback
    • Pension Wise
    • Help to Claim Universal Credit
    • Partner Referral Form
  • Volunteer
    • Volunteer
    • Jobs
    • Membership Sign-Up
    • Make a Donation
    • Leave a Gift
  • Our Clients
  • About Us
    • Our Staff
    • Our Impact
    • Financials and Funding
  • News & Campaigns
  • Contact Us
  • Pension Wise

    Pension Wise is a free, confidential and impartial guidance service to help people understand their pension choices.

    To qualify for a guidance session, you must:

    • Be aged 50 or over
    • Have a Defined Contribution pension (a pension pot that depends on how much you have paid in and how well the investments have done)

    We offer free Pension Wise appointments in Tyne & Wear, Co Durham, Cleveland, Cumbria & Northumberland. Please note we are currently unable to offer face-to-face appointments due to Coronavirus, but you can still receive advice through a telephone appointment.

    Appointments can be booked via the Pension Wise website: https://www.moneyhelper.org.uk or call either 0191 270 4485 or 0800 138 3944 between 9:00 and 17:00, Monday to Friday, or call into any local Citizens Advice office.

    Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0800 138 3944

    You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

    About your Pension Wise appointment:

    Your appointment will be over the phone to discuss:

    • The different options you have for your pension pot(s);
    • How to shop around to get the best deal and avoid pension scams;
    • Other factors you may need to consider.
    • An appointment is a 45 to 60 minute conversation with a pensions specialist.
    • We’ll talk through your options for taking your personal or workplace pension money.
    • We’ll explain tax and give you next steps to take.
    • You’ll also get a written summary of your appointment.

    For further information, please see https://www.moneyhelper.org.uk

    • Get Advice

      • Call Us
      • Email Us for a Ringback
      • Online/Self-Help
      • Pension Wise
      • Visit Us
      • Help to Claim Universal Credit
  • Get Advice

    • Call Us
    • Visit Us
    • Online/Self-Help
    • Email Us for a Ringback
    • Pension Wise
    • Help to Claim Universal Credit
    • Partner Referral Form
  • Get Involved

    • Volunteer
    • Leave a Gift
    • Donate
    • Membership Sign-Up
  • CAB in Action

    • News
    • Campaigns
    • What Our Clients Say

  • Accessibility
  • Privacy Policy
  • Terms & Conditions
  • Site Map
  • Trustee Board Login
North Tyneside Citizens Advice is a registered charity, number 1154666 | Registered Office: Camden House, Camden Street, North Shields, NE30 1ND | Registered in England, number 07949964 | We are authorised and regulated by the Financial Conduct Authority FRN617687 | Web design by Moocow Media
  • Twitter

  • Facebook

  • You Tube