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MAIN MENU MAIN MENU
  • Home
  • Get Advice
    • Call Us
    • Visit Us
    • Online/Self-Help
    • Generalist Self Referral (Non-Debt)
    • Debt Self Referral
    • Pension Wise
    • Help to Claim Universal Credit
    • North Tyneside Housing Partner Referral Form
    • Partner Referral Form
    • Outreach Referral Form
  • Volunteer
    • Volunteer at North Tyneside Citizen advice
    • Make a Donation
    • Leave a Gift
  • Our Clients
  • About Us
    • Our Staff
    • Our Impact
    • Financials and Funding
    • Looking Ahead: 2024-2025
  • News & Campaigns
  • Contact Us
  • Work For Us

  • We offer free, confidential, impartial and independent advice on a wide range of subjects

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    • 12 Nov 2025 | Julian champions tackling injustice
    • 11 Nov 2025 | Why the Warm Homes Plan needs a home upgrades...
    • 10 Nov 2025 | The Warmth Gap: why millions won’t escape the cold...
    • 6 Nov 2025 | Our response to the Keep Britain Working report
    • 5 Nov 2025 | An inadequate Local Housing Allowance is widening health inequalities

    Check how Universal Credit is changing in 2026

    The government have announced changes to Universal Credit that will affect everyone from April 2026.

    Read More

    Citizens Advice’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading

    Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading,

    Read More

    Citizens Advice responds to Ofgem’s announcement on compensation for PPM customers

    Responding to Ofgem’s PPM compensation announcement, Dame Clare Moriarty, Chief Executive of Citizens Advice,

    Read More

    Single parents and rising debts: a growing crisis

    Our data reveals a troubling picture for single parents in debt. They’ve long been disproportionately affected by debt,

    Read More

    We need your help

    With your support, we can help more people find a way forward.

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    What people say about us

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    Really friendly, knowledgeable and efficient. Couldn't fault the service at all.

    8th December 2017

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    • Get to Know your Pension Options

    • Volunteering and Support

      Click to read about volunteering in North Tyneside, job vacancies and supporting our Charity.

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    • Impact

      During 2024-25, we have:
      • Advised 40,040 people about 213,445 problems, marking a significant increase on issues handled compared to last year
      • Helped our clients claim £25,645,313 worth of Benefits
      • Achieved £66,780,705 in debt write offs for our clients
      • Supported 7,400 people with Universal Credit issues, through our Help to Claim service and through other channels
      • Continued our work and performing well on the National Debt Advice Hub helping over 20,063 people in the process
      • Successfully implemented our Debt Relief Order (DRO) Hub helping to process over 3,657 DRO approvals

    • Latest News

      • Check how Universal Credit is changing in 2026 12th November 2025
      • Citizens Advice responds to announced 2% rise of the energy price cap 10th September 2025

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North Tyneside Citizens Advice is a registered charity, number 1154666 | Registered Office: Camden House, Camden Street, North Shields, NE30 1ND | Registered in England, number 07949964 | We are authorised and regulated by the Financial Conduct Authority FRN617687 | Web design by Moocow Media

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