North Tyneside Citizens Advice thanks its volunteers for their tireless support
North Tyneside Citizens Advice has continued giving advice to those in need throughout the coronavirus pandemic thanks to the tireless dedication of its staff and volunteers.
The team quickly rallied to ensure as many people as possible could be helped as services saw unprecedented demand. Often this has meant a shift to providing support via phone and web chat.
As part of Volunteers’ Week, which runs from 1 to 7 June, North Tyneside Citizens Advice wants to thank volunteers for their exceptional contribution to the service and local community.
37 volunteers at North Tyneside Citizens Advice contribute 224 hours of their time each week. Volunteering also brings many other benefits, such as:
- 9 in 10 volunteers gain more than 1 practical skill through volunteering
- 4 in 5 volunteers believe that they have increased their employability
- 9 in 10 volunteers have an increased sense of purpose and self esteem
- 4 in 5 volunteers believe that volunteering has had a positive effect on their health
In the last year, North Tyneside Citizens Advice has helped 18,301 people with 75,619 of problems, such as debt, housing, benefit and employment issues.
Mark Almond, Chief Officer at North Tyneside Citizens Advice, said:
“Our wonderful team of volunteers dedicate their time and skills to ensure that people in North Tyneside can get support in their time of need.
“I’m particularly proud of the immense dedication they’ve shown during this pandemic – with many working from living rooms and kitchens to keep the service running.
“Their dedication and commitment knows no bounds. We simply couldn’t do it without them.”