Advice from North Tyneside CAB

  • Advice Line: 0344 245 1288

This was the best help and advice for me, like a weight lifted off me.


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Get advice via the following methods


Available from Adviceguide in English, Bengali, Gujarati, Punjabi, Urdu, Chinese and Welsh

Fact Sheets

Available for download and from our offices or See details

Telephone Information

Telephone Advice line available 10am to 4pm, Monday to Friday
0344 245 1288

Visit Us

For face-to-face information and advice

North Shields Bureau
Camden House, Camden Street, North Shields, NE30 1ND
Monday: 10am - 3pm
Tuesday: 10am - 3pm
Wednesday: 1pm - 3pm
Thursday: 10am - 3pm
Friday: 10am - 1pm

Wallsend Bureau
St Lukes Church House, Hugh St, Wallsend NE28 6RL
Monday: 10am - 1pm
Tuesday: 10am - 1pm
Wednesday: Appointments only
Thursday: 10am - 1pm
Friday: 10am - 4pm

Outreach Advice Centres

Islamic Centre, Rink Way, Whitley Bay  - Friday 1pm - 4pm
Killingworth, White Swan Centre - Monday 9:30 am - 12:30 pm
Meadowell, Meadows Community Centre - Wednesday 1:30 pm - 4:30 pm
Longbenton, Oxford Centre - Tuesday 9:30 am - 12:30
Dudley, John Willie Sams Centre - Thursday 9:30 am - 12:30
Shiremoor, Shiremoor Library - Friday 9:30 am - 12:30
Whitley Bay Customer Service Centre - Tuesday 1:30pm - 4:30pm
Whitley Bay Big Local Office, Whitley Road - Thursday 2pm - 5pm

To make appointments for Killingworth, Dudley, Howdon, Shiremoor, Whitley Bay & Longbenton – call into any centre or telephone 0345 2000 101

To make an appointment at the Meadows, call in and make at reception or telephone 0191 341 0033.

To make an appointment at the Islamic Centre, call 0191 270 4495 or call into the centre.

Appointments Service

We operate a drop in service for clients, who can then be given an appointment at a suitable time and place. Appointments can also be made via the telephone service.

Pension Wise - Your Money. Your choice

Are you close to or aged over 50? Do you have a personal or workplace pension based on how much you paid into your pension pot (a Defined Contribution Pension)?

If the answer is yes to both, then our new Pension Wise service can help you...Pension Wise is a free and impartial Government service to help you understand your options around the new pension freedoms in effect from April 2015.

Our service covers Tyne and Wear and Northumberland and we offer face to face appointments in a number of convenient locations around the region.

Please contact us directly on 0191 270 4485 to book your Free Pension wise guidance session or e-mail us at

Please note you cannot acces your pension until aged 55 (unless in exceptional circumstances), however guidance is now available to those aged 50 and above.